Instructions
To better manage and improve patient flow, which two process improvement tools would you use? Why? What are the strengths and limitations of each tool? How would you measure improvement?

choose from
McLaughlin and Olson (2017), the work breakdown structure (WBS)
functional responsibility chart, also called a RASIC chart,
Chartering
Process improvement
Nearly all improvement models use a reiterative process known as plan-do-check-act (PDCA), sometimes referred to as plan-do-study-act (PDSA) (Spath, 2013)
feasibility analysis

APA style!!

process improvement tools